Attorney
Bruce Rapport
Sr. Director, Product Management - Zelle Network at Early Warning®
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Specialties & Experience
Workers' Compensation
About Bruce Rapport
Development Director, Project manager, product manager, business analyst, and enterprise advocate with over 25 years experience in all phases of the software development lifecycle. Innovative problem solver with astute grasp of business operations, valued by developers for ability to translate customer priorities into technology-based responses. Relied upon to represent the customer through customer interviewing, use-case development, business process identification, requirement definition and design review. Industry expertise in finance, payment systems, telecommunications, broadband billing and operational support systems (BSS/OSS), and contact centers. Specific expertise in Digital Payments, Customer Management, Ordering, Taxation, Invoicing, and Collection. Specialties: Business analysis covering the spectrum from business process re-engineering to market, business, and functional requirement definition. Adept in use case development and UI mock-ups. Technical Competencies: Rational Rose, RequisitePro and Telelogic DOORS ARIS Business Designer Microsoft Office Suite (Word, Excel, and PowerPoint), MS Project, and Visio IBM Infosphere and SAS Teragram
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