This page covers every capability of the admin console: user and seat management, billing and usage analytics, policy and security controls, integrations, and reporting. It is the operating manual for deploying Vikk AI at your organization.
User and Seat Management
Add and remove users
Provision individual users or bulk-invite by CSV or SSO sync. New users receive an email invitation, complete setup, and gain access immediately. Removal is one-click, with optional data retention for the departed user's conversations (useful for offboarding compliance).
Roles and permissions
Four default roles: Admin (full console access), Billing Admin (billing only), Workspace Admin (team-level settings within specific workspaces), and Member (standard user). Custom roles are available on Enterprise plans.
SCIM provisioning
For organizations with identity providers (Okta, Azure AD, Google Workspace, etc.), SCIM automates provisioning and deprovisioning. Users added to the Vikk AI group in your IDP are automatically provisioned; users removed are deprovisioned.
Department and group management
Organize users by department, function, or practice area. Groups can have their own shared workspaces, their own templates, and their own usage reporting.
Billing and Usage
Policy and Security
Data retention policies
Set automatic data retention windows: keep conversations for 30 days, 90 days, 180 days, or indefinitely. Deleted data is purged from active systems immediately and from backups within the standard window.
Content policies
Restrict what users can do with Vikk AI in specific ways: prevent uploading of certain document types, prevent generation of certain document types, restrict practice areas (useful if your organization has its own counsel for some matters), or require certain approvals for high-risk queries.
External sharing controls
Control whether users can share Vikk AI conversations externally. Common in regulated industries or organizations with specific confidentiality requirements.
Audit logs
Full audit trail of admin actions and significant user actions: logins, policy changes, user provisioning, data deletions. Logs are exportable for SIEM integration.
Incident response
For Enterprise customers, Vikk AI provides dedicated incident response contacts for security events and a documented procedure for handling potential data concerns.
Integrations and Workflow
Getting Started with the Admin Console
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Book a demo
A Vikk AI Business specialist walks through the console and helps design a deployment that fits your organization. -
Run a pilot
Most organizations start with a pilot group (10-50 users) before expanding organization-wide. -
Configure SSO
Integrate your identity provider for seamless user access. -
Set policies
Establish data retention, content policies, and budget controls appropriate to your organization. -
Deploy broadly
Once the pilot is validated, roll out to additional users or departments. -
Review usage
Monthly or quarterly usage reviews identify power users, underutilized seats, and expansion opportunities.
Frequently Asked Questions
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How many users does the admin console support?
Admin console supports deployments from 5 users (Business PRO starter) up to tens of thousands (Enterprise). Pricing and features scale with deployment size.
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Do admins see individual user conversations?
By default, no. Admins see aggregate usage data, not conversation content. Specific visibility can be configured for organizations with supervisory requirements, always with user notification.
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Can we limit Vikk AI to specific practice areas?
Yes. If your organization has its own counsel for specific matters (for example, employment matters handled by in-house counsel) and wants Vikk AI to decline those queries, content policies can enforce this.
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Does the admin console work for multi-entity organizations?
Yes. Enterprise plans support multi-entity deployments with separate workspaces per entity, consolidated billing, and role-based access across entities.
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Can we integrate Vikk AI usage with our own reporting tools?
Yes. Usage data is exportable via CSV, PDF, or API. Common integrations include Looker, Tableau, Power BI, and Snowflake.
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What support is available for admin console users?
Business plans include priority email support. Enterprise plans include a dedicated customer success manager, quarterly business reviews, and phone support.
See the admin console in a live demo. Book a conversation with our Business team.
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